Regardless of the situation, a 5% processing fee is incurred on all transactions.
To start the refund process you must contact me at firstname.lastname@example.org and provide the order number you want the refund for.
If you are not 100% satisfied with your purchase, within 14 days from the purchase date, we will fully refund the cost of your order.
You get full refund if the refund requested 15 working days or more prior the start date of the course.
If the refund process is requested less then 15 working days prior to the start date of course you will get 50% refund excluding any processing fees.
No refund will be issued if the course started.
Online courses are not refundable.